Back Office

How to set "Completed" Job to "Work in Progress"?
Completed Jobs can be set back to "Work in Progress" ONLY if you have the necessary permissions.  Mouse over ...
Fri, 14 Oct, 2016 at 1:47 PM
How to set "Work in Progress" to "Quote in Progress"?
Jobs in Progress can be set back to "Quote in Progress" ONLY if you have the necessary permissions. Mouse ...
Fri, 14 Oct, 2016 at 1:54 PM
Why should I use Serial #'s?
To keep track of Specific Items or for Warranty Purposes. This allows you to keep record of WHAT has been installed, WHEN it was installed ...
Tue, 18 Oct, 2016 at 9:32 AM
How do I credit one item out of a order?
Note: The Order must be COMPLETE for you to be able to request a Credit.  From Action select Credit.  Remove items that you DON'T want to r...
Tue, 11 Oct, 2016 at 1:11 PM
How do I add Sub-Contractor cost
To add a Sub-Contractors cost to a "Job / New Call-Out" you need to create an order to the Sub-Contractor.  The cost would then be added as a misc...
Tue, 9 May, 2017 at 12:54 PM
How do I set up a Sub-Contractor
Sub-Contractors need to be added as a supplier. 1. Navigate to Admin → Suppliers. 2. Click on the (+) to add a Sub-Contractor. 3. Complete the form by...
Tue, 9 May, 2017 at 12:55 PM
How do I Add a new User?
Users are opened 5 at a time at a cost of R50 (R10/user). Should you have the permission, you will be able to add a Users account as set out below. ...
Wed, 11 Apr, 2018 at 8:55 AM
How do I Remove a User?
Should a User no longer be employed,  their account should be marked as "Inactive" rather than being removed.  The reason for this is to retain th...
Tue, 10 Apr, 2018 at 8:27 AM
Why do my e-mails not get sent from my e-mail address?
All e-mails sent from Eazy Contracting are sent from the no-reply@eazycontracting.com address to prevent "our" e-mails from being marked (blocked)...
Thu, 15 Mar, 2018 at 2:21 PM